If a user who should exist is not found in your search, the following possibilities are possible.
- The user you searched for has changed their name.
- The user is blocked.
- The user has blocked you.
- The user has terminated their account.
If none of the above are applicable, please contact us with the name of the user you tried to search for by going to [My Page] in the app -> then tap the gear icon at the upper right -> and go to [Feedback and Inquiries].